I say "will have" because I assume they're not in place yet. We still have different people, some named, some anonymous 'senior official' or 'officials', giving out information on all sorts of things.
Recently we've had the ID card confusion, the
Not only are different 'officials' giving different information, different government departments are giving conflicting information.
There often seems to be some confusion over which department has ultimate responsibility for the matter being discussed.
For example, the pork ban was announced by the General Secretariat of Municipalities while the rebuttal of it was announced by the Environment Agency.
The property-linked visa was announced by the Ministry of Interior and then the Department of Naturalisation & Residency held the press conference to 'clarify' it.
So we have a range of people in a number of departments/ministries offering their version of whatever it is that's just been announced.
It's a bit like visiting an Immigration office. If you get an answer you don't want from the first official you see you take another number, go to another queue, see a different official and get another answer. You repeat the process until you get the answer you wanted.
(Example: a Filipina friend met all the requirements to sponsor her husband but her application was rejected. The reason given was 'no reason, just rejected'.
She tried the take-a-new-ticket approach but met the same response, at which point she'd run out of time and had to get back to work.
She arranged for someone else to take her application in. Approved.)
But I digress.
It's not going to be easy to resolve the regular problem of conflicting statements, confusing announcements and ever-changing 'clarifications'. It won't happen unless we have a complete restructuring of the way things are currently done.
First we need an ultimate policy that nothing is announced until it's been thought through carefully, all the ramifications have been considered, all the detail worked out, and until it's been given final approval by the highest authority.
We need a 'who's in charge of policy' manual covering all the things on which there's a policy. For example, which government agency or ministry has ultimate authority over food imports and sale? That, and only that, agency should be making pronouncements about what may and may not be imported and sold.
We need clear lines of authority and responsibility established, and understood by everyone involved, for each issue.
We need huge investments in time and money on staff education - or product knowledge.
The media needs clear lines of communication to a single knowlegeable and authoritive source for the particular subject. Quotes from anonymous 'officials' whose mobile number they happen to have are unacceptable.
Take, for example, the property-related visa issue. If the Ministry of Interior is in charge of policy on it they need to set clear and detailed policy. They then fully brief their Official Spokesman who releases it to the public and answers any media questions. The media should know that this is the only person authorised to give the information.
It's hardly revolutionary, it's simply the way good businesses operate. But it would be a major restructuring as far as government is concerned.
I guess it'd be easier to have a Ministry of Clarification.